GENERAL TERMS & CONDITIONS

Positive Healing Therapy aims to provide a high quality, independent Energy Healing and Meditation service. Use of our services constitutes your understanding, agreement and acceptance of our Terms & Conditions. Your statutory consumer rights are not affected.

Information - All clients are requested to provide contact details, including address, telephone number, email address and date of birth in order to secure an appointment.

All clients will be asked to complete a consent & assessment form before or during their first appointment. This is necessary to inform the consultation and treatment planning process. All information will be treated as confidential and is protected in accordance with General Data Protection Regulation (GDPR) legislation. You will not receive unsolicited information from the clinic unless you opt in. You may choose to remove yourself from our mailing list at any time if you unsubscribe.

Appointments – All appointments require a prepayment fee via PayPal, to secure a confirmed appointment with Positive Healing Therapy. This must be paid at the time of booking, and is only refundable with greater than 48 hours notice. With less than 48 hours notice, this payment is retained. This payment ensures Positive Healing Therapy partly covers associated costs, whether you attend or not.

We appreciate that it might not be your fault that you cannot attend and we understand clients cannot foresee the reason why they cannot attend. but to be consistent and fair to all of our clients, we cannot refund appointment prepayments within 48 hours, regardless of the reason. Once your appointment is confirmed and are in receipt of your confirmation, patients assume the responsibility of ensuring attendance. Failure to attend means the prepayment will be lost, regardless of the reason behind it.

Fees - We provide independent complementary therapies, and our services are not covered by the NHS or private medical insurance. Fees are per session, inclusive of consultation and treatment. There is no VAT payable. For Distant Healing the full session fee must be paid at the time of booking, to secure the appointment. Fees are charged for delivering the service, not for the end results, which can and do vary between clients. Some clients require more sessions than others to reach a similar end point.

Refunds - Fees charged are for the delivery of a treatment and the accompanying service, which is inclusive of consultation and assessment, provision of information and advice. If a course of several sessions has been booked and paid for and the client decides not to complete all the sessions, 48 hours notice must be given, and any discount will be forfeited.

Whilst we undertake to provide excellent service, factual, honest and ethical advice, we cannot guarantee your results and cannot offer refunds if the outcome achieved fails to meet your expectations.

Refunds for Energy Healing & Attunements- Energy Healing removes negativity, balances the body’s energy, and supports the body to heal itself. It is non-invasive, safe and always beneficial. However, the benefits may be experienced in different ways, or may not be perceived at all by some recipients. There are many factors that influence an individual’s experience, including personal beliefs, sensitivity to energy, openness to new concepts and the ability to practice relaxation. Fees charged are for delivering the Energy Healing or attunement, not for the results of the Healing. We cannot guarantee exactly how the body will heal itself. Sometimes, one’s resilience and tolerance increase, rather than a physical disorder resolving completely. Hence, no refunds can be offered once Energy Healing or attunements have been given.

DISTANT HEALING TERMS & CONDITIONS 

By registering for Distant Healing for yourself or another individual, you are agreeing to accept the following Terms and Conditions. If you are registering another person (unless in your capacity as parent/guardian) to receive the Distant Healing, you undertake to inform them of these Terms and Conditions.

Distant Healing is not a substitute for professional healthcare that an individual may be receiving and while we have observed the benefits of Distant Healing we do not claim to diagnose or cure any condition of mind, body or spirit. We do not give medical advice, perform medical treatment, prescribe substances or interfere with the treatment of a Healthcare professional. Distant Healing can support physical, mental, emotional, spiritual wellbeing, and it is safe to receive alongside any professional healthcare. The healing is intended as a complementary therapy, or as an aid to personal relaxation or stress reduction, and is not meant to replace one-to-one professional healthcare. Please consult a healthcare professional for any severe physical or psychological ailment that you may be suffering from.

The benefits of Distant Healing may not be perceivable to all recipients. There are many factors that influence an individual’s experience, including personal beliefs, sensitivity to energy, openness to new concepts and the ability to practice relaxation.

Limitation of Liability - Each individual (or their parent or guardian) is responsible for making decisions about their own health and wellbeing. We will not be liable for any loss, damage, personal injury, cost, expense (including reasonable legal fees) or liability of any kind (whether based on breach of contract, tort (including negligence), product liability or otherwise), arising out of or in any way connected with your registration for, receiving of, and/or inability to receive the Distant Healing. This includes, without limitation, any compensatory, incidental, direct, indirect, special, punitive, exemplary or consequential damages, loss of data, loss of income or profit, loss of or damage to property, loss or denial of service, business interruption, claims of third parties or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses. We will not be liable for any loss, damage or injury to the extent arising from your negligent acts or omissions, any pre-existing medical condition, your breach of these Terms and Conditions, or your reliance on reviews and opinions about Distant Healing. You should make your own inquiries before deciding whether Distant Healing is suitable for you.

Indemnification for loss or damage - You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) arising from or in any way related to your registration for, receiving of, or inability to receive, the Distance Healing, including any liability or expense incurred by you or any third parties through you. You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) relating to your breach of these Terms and Conditions, or your violation of any law or the rights of a third-party.

Healing Room subscription- If you purchase a monthly subscription at Positive Healing Therapy, you will receive a Distant Healing session every night while you sleep. Your subscription will continue for each subscription period until you cancel. You will be charged at the beginning of each subscription period (the same date each month) for the cost of daily Distant Healing for one calendar month.

Cancellation & refunds - You may cancel your subscription at any time, through your payment provider (PayPal). You may also cancel by informing Positive Healing Therapy, in writing, at info@positivehealingtherapy.com. If you cancel, then your subscription will terminate automatically at the end of that subscription period, and Positive Healing Therapy will not charge your payment provider for any subsequent subscription period. You will continue to receive Distant Healing daily until the end of the subscription period. You accept that cancelling a subscription is your responsibility, and any subscription fees that have already been charged are non-refundable.